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Lower total cost of care starts with members taking their medications.

An adherence-first pharmacy partner in one of the densest Medicare Advantage markets in the country.

The problem

Adherence is a distribution problem before it is a clinical one

Members with several chronic conditions fill many prescriptions across many refill dates. Getting to the pharmacy, affording the copay, and keeping five refill schedules straight are ordinary obstacles with expensive consequences — gaps in therapy, avoidable utilization, and adherence measures that drag on plan performance.

Mail order removes the trip but adds days, and it cannot respond when something goes wrong. What moves the numbers in a dense urban market is a pharmacy close enough to deliver the same day and organized enough to keep members on schedule without being asked.

A member receiving a sealed pharmacy delivery at her front door
How we help

Built around the measures you are held to

Every one of these starts with the medication actually reaching the member.

  • Adherence by design — automatic refills and medication synchronization keep members covered rather than relying on them to reorder.
  • Access without the trip — delivered to the member's door, usually within 24 hours, by our own team.
  • Every setting your members live in — at home, in assisted living, and in long-term care.
  • A member experience that reflects the membership — bilingual service and multi-language labeling as standard.
  • Affordability addressed early — lower-cost equivalents discussed with the prescriber before a member abandons therapy.
  • Density, not distance — one metropolitan service area, covered by our own delivery team.
Why it matters

What the evidence says

Published industry research, not Ascend Rx results. It describes the problem our model is built to address.

~50% of patients with chronic conditions do not take their medications as prescribed Source: Centers for Disease Control and Prevention
1 in 5 Medicare patients is readmitted within 30 days of discharge Source: Centers for Medicare & Medicaid Services
~70% of medication-related readmissions are considered preventable Source: Agency for Healthcare Research and Quality

See our results, including adherence and utilization data

A trusted local pharmacy partner

The scale of a national pharmacy. The reach of a local one.

  • 15+ years of comprehensive pharmacy care built around seniors.
  • Medicare, Medicaid and dual-eligible Medicare Advantage beneficiaries.
  • At home, in assisted living, and in long-term care — the same team either way.
  • All three South Florida counties — Miami-Dade, Broward, and Palm Beach, served by our own team.
  • Next-day delivery, same day available when a patient cannot wait.
  • Licensed in the State of Florida, with a pharmacist reviewing every order.
Let's talk

Contact plan partnerships

For network, quality, and partnership inquiries. Please do not include member information in email.

Call us

The fastest way to reach a member of our team.

(305) 455-1250

Monday–Friday, 8:00 AM – 5:30 PM

Secure fax

For prescriptions, patient lists, and records.

(305) 655-1250

Monitored during business hours.

Email

For general and partnership inquiries only.

Please do not send patient information by email.

Please do not email patient information. Email is not a secure way to send medication details or health records. Call us at (305) 455-1250 or use our secure fax at (305) 655-1250. If this is a medical emergency, call 911.