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An Ascend Rx driver handing a prescription delivery to a patient at his front door
Pharmacy care for seniors across South Florida

A higher standard of pharmacy care.

Better outcomes for the providers, facilities, and plans who care for seniors. A better life for the people in their care.

  • Next dayDelivered to the door, with same-day delivery available
  • 3 countiesMiami-Dade, Broward, and Palm Beach
  • 15+ yearsComprehensive pharmacy care built around seniors
  • Every settingAt home, in assisted living, and in long-term care
Three older women laughing together
Caring for South Florida since 2011

Medication experts for seniors with complex needs

Ascend Rx is an independent, senior-focused pharmacy built around the people who take the most medications and have the hardest time getting them.

We partner with Medicare Advantage physician groups, long-term care and assisted living facilities, and health plans to keep patients on therapy — improving adherence, quality performance, and total cost of care.

Who we serve

Built for the organizations caring for seniors

Medication access and adherence sit underneath nearly every measure our partners are held to. We are built to move them.

Providers

Medicare Advantage physician groups and value-based care organizations
  • Patients start therapy sooner after the visit
  • Automatic refills close the gaps that drive adherence measures
  • Prior authorizations and refill calls handled by our team
Learn more about our work with providers

Long-Term Care

Assisted living, group homes, long-term care facilities, and hospice
  • Cycle fills and on-demand delivery from a local team
  • Compliance packaging that reduces administration errors
  • A pharmacist your nursing staff can actually reach
Learn more about long-term care services

Health Plans

Medicare Advantage, dual-eligible, quality and network teams
  • An adherence-first pharmacy in a dense member market
  • Members served at home, in assisted living, and in long-term care
  • Bilingual service that reflects the membership
Learn more about our work with health plans
A trusted local pharmacy partner

The scale of a national pharmacy. The reach of a local one.

Ascend Rx serves Medicare, Medicaid and dual-eligible Medicare Advantage patients across Miami-Dade, Broward and Palm Beach, at home and in long-term care facilities. A national mail-order pharmacy cannot put a person at a patient's door this afternoon. We can, and we have been doing it here for more than fifteen years.

How we do it

A closed-door pharmacy built for accuracy at volume

Our Doral pharmacy is purpose-built for high-volume dispensing, with verification at every step of the fill, cold-chain handling for temperature-sensitive medications, and a licensed pharmacist reviewing every order before it leaves the building.

Verified at every step

Each prescription is checked through the fill process and reviewed by a licensed pharmacist before it ships.

Delivered by our own team

Not dropped in the mail. Our drivers deliver across all three counties, same day and next day.

Refills that arrive before they run out

Chronic medications refill automatically and synchronize onto a single delivery day.

A pharmacist on the phone

Patients, nurses, and prescribers reach a clinical team member, not a queue.

Adherence data back to the care team

Real-time medication and adherence feedback to physicians and care coordinators, with formulary alternatives.

Packaging built for adherence

Compliance packaging by dose, day, and time for patients managing many medications.

Real impact on value-based metrics

Pharmacy that moves the numbers our partners are measured on

≥94% Medication adherence across value-based partners A +10% to +15% improvement, feeding STAR Ratings and quality incentives
Top 5% Nationally on Medicare Proportion of Days Covered The medication measures inside the STAR Ratings
↓66% Fewer emergency room visits in an example provider group comparison Against patients in the same group using outside pharmacies
Care in the patient's own language

Bilingual by default, not by request

In South Florida, a medication conversation that happens in the wrong language is a medication that does not get taken correctly. Our team answers the phone in English and Spanish, prints prescription labels in the patient's language, and talks with families the way they talk at home.

Let's talk

Start a conversation

Reach us Monday through Friday, 8:00 AM to 5:30 PM. We answer the phone in English and Spanish.

Call us

The fastest way to reach a member of our team.

(305) 455-1250

Monday–Friday, 8:00 AM – 5:30 PM

Secure fax

For prescriptions, patient lists, and records.

(305) 655-1250

Monitored during business hours.

Email

For general and partnership inquiries only.

Please do not send patient information by email.

Please do not email patient information. Email is not a secure way to send medication details or health records. Call us at (305) 455-1250 or use our secure fax at (305) 655-1250. If this is a medical emergency, call 911.