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Medicare Advantage & value-based providers

Your adherence numbers are decided after the visit ends.

Keep your patients on the medications you prescribed — without adding a single task to your staff's day.

The problem

The prescription is the easy part

A patient leaves your office with a plan. Then the plan meets the rest of their week: a pharmacy across town, no ride, a line, a price surprise, a medication that needs prior authorization, four other prescriptions that run out on four different days. Some of them never start the therapy at all. Many stop within ninety days.

Your staff absorbs the fallout — refill calls, faxes, authorization paperwork, and patients who arrive at the next visit having taken something other than what you prescribed. And the measures your organization is judged on move quietly in the wrong direction, months before anyone sees a report.

How we help

A pharmacy that closes the gap between the visit and the medication

A physician reviewing a patient's medications on a laptop

Ascend Rx takes responsibility for what happens after the prescription is sent. We fill it, a pharmacist reviews it, and our own driver brings it to the patient's door — usually within 24 hours. Refills continue automatically, synchronized so the patient receives one delivery instead of five trips. If something needs prior authorization, our team handles the paperwork.

What changes for your patients

Fewer reasons to stop taking their medications

  • Therapy starts sooner — medication arrives at the door instead of waiting for a trip to the pharmacy.
  • Refills don't lapse — chronic medications refill automatically before the patient runs out.
  • One delivery, not five errands — medications synchronize onto a single day.
  • They understand the instructions — labels and conversations in English or Spanish.
What changes for your practice

Less work, not more

Referring to Ascend Rx should reduce your team's workload from the first week, not create a new integration project.

Fewer inbound refill calls

Automatic refills and a direct patient line move routine refill traffic off your front desk.

Prior authorizations handled

Our team works the paperwork and follows up, then tells you when it clears.

A named pharmacist to call

A clinical contact who knows your practice, reachable during business hours.

Cost conversations, handled

When a medication is unaffordable, we flag it and discuss lower-cost equivalents with you rather than leaving the patient to abandon it.

Simple referral

Send the prescription the way you already do. Secure fax and e-prescribing both work.

Adherence data back to your team

Real-time medication and adherence feedback to your PCPs and care coordinators, including formulary alternatives — integrated with your EMR where supported.

What we do

Adherence-focused pharmacy care

Home delivery within 24 hours

Delivered by our own team across Miami-Dade, Broward, and Palm Beach.

Automatic refills

Chronic medications refill on schedule, without the patient having to remember.

Medication synchronization

All of a patient's medications aligned to one refill and delivery date.

Refill reminders

Text notifications before a delivery and when it is on the way.

Pharmacist review

A licensed pharmacist reviews every order before it leaves the pharmacy.

Prior authorization support

Our team prepares and follows through on authorization paperwork.

Results

What this does to the metrics you are measured on

Coordinated pharmacy care is one of the few levers that moves quality scores and utilization at the same time.

≥94% Medication adherence, a +10% to +15% improvement Feeds STAR Ratings, quality incentives, and bonus pools
Top 5% Nationally on Medicare Proportion of Days Covered The medication measures inside the STAR Ratings
Up to 20% Reduction in medication-related hospitalizations and readmissions Fewer adverse events from non-adherence and duplicate therapy

See the full results, including an example provider group comparison

Getting started

From first conversation to first fills

Onboarding is deliberately light on your team. Most of the work is ours.

  1. Agreements in place

    We execute a BAA and NDA so patient data can move safely between us.

  2. Share your data

    Send a claims extract and your provider roster. Nothing else is needed from your staff.

  3. We review and report back

    We analyze the population and show you where the medication-related gaps and costs are.

  4. Pilot and expand

    Start with a few centers, set a standing check-in, then extend once it is working.

A trusted local pharmacy partner

The scale of a national pharmacy. The reach of a local one.

  • 15+ years of comprehensive pharmacy care built around seniors.
  • Medicare, Medicaid and dual-eligible Medicare Advantage beneficiaries.
  • At home, in assisted living, and in long-term care — the same team either way.
  • All three South Florida counties — Miami-Dade, Broward, and Palm Beach, served by our own team.
  • Next-day delivery, same day available when a patient cannot wait.
  • Licensed in the State of Florida, with a pharmacist reviewing every order.
Let's talk

Talk to us about your patients

Tell us about your practice and the patients you'd like us to support. We answer the phone in English and Spanish.

Call us

The fastest way to reach a member of our team.

(305) 455-1250

Monday–Friday, 8:00 AM – 5:30 PM

Secure fax

For prescriptions, patient lists, and records.

(305) 655-1250

Monitored during business hours.

Email

For general and partnership inquiries only.

Please do not send patient information by email.

Please do not email patient information. Email is not a secure way to send medication details or health records. Call us at (305) 455-1250 or use our secure fax at (305) 655-1250. If this is a medical emergency, call 911.